FAQ
Shipping
How long will it take to get my order?
 

All of our items are made to order so it takes around 4-6 weeks from the time you order your product for it to be dispatched.

 

In the UK, your order will be sent with Royal Mail 48 Tracked. Typically it takes two-four days for you to receive your parcel. 

 

For International orders, you will have the option of Royal Mail International Tracked or a DPD courier service. 

Delivery details will be provided in your confirmation email and a tracking number will be sent when dispatched (unless you choose an option without tracking).

 
Do you ship overseas?
 
 
Do you charge customs fees?
 
 
What shipping carriers do you use?
 
 
Can I track my order?
 
 
Returns
Can I return my product?
 

Unfortunately, most of our items are non-refundable because Becoming A Nerd products are custom made.

Please check our size guide before you purchase an item to ensure you get the correct size. 

 
I’ve got a problem with my item, I’d like a replacement or refund…
 
 
General
When will the shop reopen?
 

Becoming A Nerd opens every few weeks. Follow us on Instagram to find out when our next restock will be.

 
I'm having problems ordering...
 
 
Can I get my product personalised?
 
 
NEED MORE HELP?